Q: How much do you charge for shipping?
A: All bullets are shipped via USPS flat rate
boxes. I will put as many bullets in the box as will fit and still allow for
sturdy packaging.
Q: Do I have to place an order online or can I order over the phone?
A: I prefer online orders because it is more organized for me and there will be no mistakes with me writing down your information. However, I do take phone orders if that is what you prefer.
Q: Can you sell me bullets sized for a
particular diameter?
A: Yes, if I have the sizing die you require (I
probably do) and if the mold casts a bullet that is sizable to the size you
desire.
Q: What lube do you use?
A: For most bullets I use Carnauba Red.
Q: What alloy do you use?
A: For most bullets I use a semi-hard alloy of about 11 BHN. For wadcutters I use a little softer alloy. 500 S&W bullets I normally cast a bit harder. 9mm and 40 S&W get heat treated and are hard. 38 S&W bullets usually are cast out of 50/50 which is fairly soft. Hollow point bullets are cast of various alloys. For orders of 500 or more, I can usually customize an alloy for you.
Q: How can you accept Paypal? Doesn't Paypal prohibit the sale of bullets in their Acceptable Use Policy?
A: Paypal's Acceptable Use Policy prohibits the sale of ammunition, not bullets. Paypal has reviewed the www.mattsbullets.com website and confirmed that it may use Paypal as a payment processor.
Q: Will you charge my credit card immediately, even on backorders?
A: Unfortunately, when you place an order online, your credit card gets charged immediately, but I have no control over that.
My credit card processor charges your card when you place the order. For phone orders, I do not charge your card till bullets are in production.
Q: Do you sell wholesale?
A: No. Since I sell direct to the customer with no middle man, my prices really are already wholesale. My bullets are all handcast, and if I lower my prices any more, it really isn't worth my time to do it.
